FAQs Frequently Asked Questions
DO YOU ACCEPT PHONE ORDERS?
We do not accept phone orders. To efficiently process and streamline the ordering process and keep our prices low and accept online coupon codes all orders must be placed online. Orders are processed online to further enhance security, we do not store your credit card on file and our employees never see your credit card information as it is encrypted. If you use Paypal, then Paypal is the secured processor.
We accept payment by Visa, MasterCard, Discover, American Express, and ATM/Debit cards with the Visa or MasterCard logo.
We also accept PayPal. For orders over $200, we also offer the option to make easy payments by AFFIRM.
CAN I PICKUP MY ORDER LOCALLY?
We are an e-commerce company and ship from different warehouse locations. We do not offer will-call or walk in service. All orders must be placed online or purchased thru an authorized dealer.
SHIPPING/TRANSIT INFORMATION: >>CLICK HERE<<
WARRANTY INFORMATION: >>CLICK HERE<<<
RETURNS/EXCHANGES: >>CLICK HERE<<
No returns will be accepted without an RMA (Return Material Authorization) number issued from SoCalMotoGear. See warranty info.
DISCOUNT OFFERS / SPECIAL COUPON CODES: ONLINE ONLY - CURRENT OFFER
[2023-2024] 10% OFF most items site wide *NO COUPON CODE NEEDED! ORDERS $99 (before shipping and taxes) OR MORE ALSO RECEIVE FREE GROUND SHIPPING. Not valid on previous orders. Not valid on Dealer Orders. Offer valid 12/07/2023 through 01/02/2024 midnight (pst). Valid in the United States only. SoCalMotoGear will have the final interpretation of this offer.
CONTACTING US VIA EMAIL:
Please check your spam email folder as our reply email to you may end up there due to the settings on your system. If you have not received a reply, please send us another email, email@example.com
We value customer reviews and appreciate your time in writing an honest review on your shopping experience and the product(s). Product reviews are a great way to express your thoughts on your product purchase(s) and allow others to see your comments. However, we reserve the right to remove comments that do not honestly reflect or describe occurrences, the shopping experience, or the tech support experience.
PRICING: All prices, terms, and conditions are subject to change without notice.CALIFORNIA SALES TAX (L.A. COUNTY):
Our SHIPPING/ORDERS PROCESSING WAREHOUSE is located in Los Angeles County. Sales Tax in Los Angeles County is 10.25%. If you are in the state of CA, 10.25% sales tax will be collected during checkout. Just as if you were to go to a local store, you would pay the local sales tax in that area. We are required to collect sales tax and pay it to the State of CA. Thank you for your patronage.
MAP (MINIMUM ADVERTISED PRICING) POLICY: CLICK HERE TO SEE OUR MAP POLICY
THE LEGAL STUFF:
Requesting a warranty claim does not guarantee warranty repair or replacement. SoCalMotoGear will issue an RMA number and shipping information for validated claims. In no event will SoCalMotoGear accept any shipment that is sent C.O.D.
ACCEPTANCE OF TERMS AND CONDITIONS:
In the absence of written agreement by Purchaser accepting these terms and conditions, acceptance by Purchaser of any goods covered by this invoice or order shall constitute acceptance of all of these terms and conditions, which shall form the entire contract between Purchaser and SOCALMOTOGEAR. SOCALMOTOGEAR’s failure to object to any other or contrary provisions contained in Purchaser’s order, or in any other communications between Purchasers and SOCALMOTOGEAR, shall NOT be deemed a waiver of any of these terms and conditions.
PATHFINDERLED® is a registered trademark of SOCALMOTOGEAR LLC.
We may provide, or third parties may provide, links to other websites. We have no control over such sites and, as a result, you agree that we are not responsible or liable for (a) the availability (or lack of availability) of any such sites, or (b) any content, advertising, products, services or other materials contained on (or accessible or available from or through) any such sites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused (or alleged to have been caused) by or in connection with your use of (or reliance upon) any content, advertising, products, services or other materials that are contained on (or accessible or available from or through) any such sites.